Onboarding Assistant
Company overview
At BodygraphChart.com, we’re at the forefront of the Human Design industry. We’re dedicated to helping individuals leverage their Human Design expertise to build thriving businesses. Our mission is to empower and guide others in discovering their life’s purpose while enabling you to achieve financial success. Join us in shaping a future where personal growth and prosperity go hand in hand.
Our Values
These values encapsulate our dedication to results, integrity, responsibility, and transparency, guiding us as we work together to achieve our goals.
Shoot for the Moon
Persistently strive to be the best in the world. Look for new ways to improve and grow.
Always push Forward
We keep trying to do better and go further. Big goals don’t scare us – we’re always ready for a new challenge.
Deliver on Promises
We honor our commitments and respect deadlines, fostering trust through timely actions and reliable outcomes.
Pursue Excellence
We are committed to delivering products of the highest quality, driven by a passion for excellence that permeates every aspect of our work.
Transparent Collaboration
We communicate openly, valuing honesty in all interactions to nurture a culture of trust and teamwork.
Embrace Professionalism
We approach challenges with maturity, embodying professionalism and adult responsibility in all endeavors.
Job Summary
As an Onboarding Assistant, you will be the primary guide for our new customers, ensuring they have a seamless and positive experience as they set up their services with us. Your role is crucial in aiding customers with the integration of charts and the setup of third-party applications, such as Mailchimp, ConvertKit, ActiveCampaign, among others. Your technical skills should include the ability to modify CSS, such as altering button colors, and you will also assist customers in designing Human Design Reading Reports.
Responsibilities
- Assist new customers in integrating charts into their platforms, ensuring they leverage full functionality and best practices.
- Guide customers through the setup of third-party applications, including but not limited to Mailchimp, ConvertKit, and ActiveCampaign.
- Provide technical assistance with CSS modifications, such as changing button colors to align with brand guidelines.
- Help customers design and generate HD Reading Reports, ensuring the content is engaging and meets quality standards.
- Follow up with customers to ensure their setups are successful and to gather feedback to improve the onboarding process.
- Maintain up-to-date knowledge of product features, integration methods, and the latest trends in the industry.
Work Environment
- This role is remote, with the necessity for a dedicated home office space and a dependable internet connection.
- Flexible hours may be required to support customers across various time zones.
By joining our team, you will be at the forefront of customer success, providing invaluable assistance and support as clients embark on their journey with our services. We value innovation, dedication, and the personal growth of our employees, offering a flexible work arrangement, competitive salary, and the opportunity for you to make a tangible impact in our rapidly growing company.